Pre-Collections
Tasks Management
Engage with customers to resolve payment bottlenecks before their invoice due date.
Engage with customers to resolve payment bottlenecks before their invoice due date.
Significantly reduce the cost of collections by engaging with customers through pre-determined strategy models to resolve potential payment issues before invoices are due. These models help determine if there are disagreements in product billing or invoicing and offer proactive dispute-resolution mechanisms where applicable.
When it comes to pre-collections management, one size does not fit all. Formulate pre-collections strategies to be more aggressive and frequent for high-risk accounts and less aggressive and frequent for low-risk accounts. Leverage historical customer risk ratings, updated in the Bectran system daily, to determine which strategy is right for each customer group.
Once configured, the Pre-Collections Tasks Management execution is fully automated, allowing you to reap the benefits of reduced manual effort and accelerated cash flow. Typical automated tasks include phone calls with voice messages, SMS, faxes, pre-configured email messages, issues logs, and more.
Combine customer accounts into portfolios for easy management. Portfolios can be used to organize accounts based on region, industry, assigned credit manager, and more, each with strategies tailored to their specific requirements.
Productivity suite customized to the collector’s assigned responsibilities.
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Structure a payment plan that is mutually beneficial to you and your customers and automate the payment schedule.
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Resolve billing and invoicing disputes quickly and receive payments faster from your customers.
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