Collections Officer Digital Workspace
A productivity suite customized to a collector’s assigned responsibilities.
A productivity suite customized to a collector’s assigned responsibilities.
Each Collection officer has their own digital workspace with access to comprehensive information on all their assigned accounts. This workspace produces reports on the progress and effectiveness of the collector's efforts and the status of accounts.
The digital workspace presents collections officers with an overview of task options to complete their daily collections responsibilities. These include account/invoice context phone calls, emails, account statements, calendar appointments, issues and disputes logs, notes, and more.
Track and report a collector’s progress using a number of metrics. The metrics measure absolute and relative performance, allowing managers to compare officer performance and track overall progress toward assigned goals.
Engage with customers to resolve payment bottlenecks before invoice due date.
Read more
Structure a payment plan that is mutually beneficial to you and your customers and automate the payment schedule.
Read more
Resolve billing and invoicing disputes quickly and receive payments faster from your customers.
Read more
