Last Updated: March 3, 2010
This is the Privacy Policy of the Bectran
Apps website (the “Site”), operated by CREDITZAR Inc. (together with our
affiliates and subsidiaries, “Bectran Apps”, “we”,
“us”, “our” and terms of similar meaning) and our related products and
services. It describes the information that we collect from you as part of the
normal operation of our Site, and how we use and disclose this information.
By
accepting the Privacy Policy in registration or by visiting and using the Site,
you expressly consent to our collection, use and disclosure of your personal
information in accordance with this Privacy Policy.
In this
Privacy Policy, we use the following terms to describe different types of
visitors to our Site. Our customers are called “Subscribers” and our
Subscribers’ customers are called “Customers”. We use the word “staff” to
describe persons to whom Subscribers give “staff” access on the Site. Together
these people are collectively described in this Privacy Policy as “Users” of
our Site.
How We Use Your Information
We use
personal information in the file we maintain about you, and other information
we obtain from your current and past activities on the Site, to provide to you
the services offered by the Site; resolve service and billing disputes;
troubleshoot problems; bill any amounts due from you; measure consumer interest
in our products and services, inform you about online and offline offers,
products, services, events and updates; deliver information to you that, in
some cases, is relevant to your interests, such as
product news; customize your experience; detect and protect us against error,
fraud and other criminal activity; enforce our Terms of Service; provide you with system or administrative
messages, and as otherwise described to you at the time of collection. On
occasion we use email address or other contact information to contact our Users
to ask them for their input on our services, and to
forward to them media opportunities.
We may
also use personal information about you to improve our marketing and
promotional efforts, to analyze Site usage, to improve our content and product
offerings, and to customize the Site's content, layout, and services. These
uses improve the Site and better tailor it to meet your needs, so as to provide
you with a smooth, efficient, safe and customized experience while using the
Site.
What Information Do We Collect?
Our
primary purpose in collecting personal information from you is to provide you
with a safe, smooth, efficient, and customized experience. This allows us to
provide services and features that most likely meet your needs, and to
customize our service to make your experience safer and easier. We only collect
personal information about you that we consider necessary for achieving this
purpose.
In
general, you can browse the Site without telling us who you are or revealing
any personal information about yourself. Once you become a User, we require you
to provide various contact and identity information, billing information, and
other personal information as indicated on the relevant forms on the Site
(which vary, depending on what kind of User you are), and you are no longer
anonymous to us. Where possible, on these forms we indicate which fields are
required and which fields are optional.
In
addition, as you use the Site, you can from time to time enter or send to us
personal information. As
you use the Site you can also from time to time enter personal information
about third parties. For example, if you are a Subscriber, you can enter
personal information about your Customers or your staff.
You
always have the option to not provide information by choosing not to become a
User or by not using the particular feature of the Site for which the
information is being collected.
If you
are a Subscriber, we collect your credit card information for billing purposes.
We also
automatically track certain information about you based upon your behaviour on our Site. We use this information to do
internal research on our users' demographics, interests, and behaviour to better understand, protect and serve you and
our community. This information may include the URL that you just came from
(whether this URL is on our Site or not), which URL you next go to (whether
this URL is on our Site or not), your computer browser information, and your IP
address.
“Cookies”
are small files placed on your hard drive that assist us in providing our
services. We use cookies to allow you to enter your password less frequently
during a session, and we use data collection devices (such as Google
Analytics), including cookies, on certain pages of the Site to help analyze our
web page flow, measure promotional effectiveness, and promote trust and safety,
to offer certain features that are only available through the use of a cookie
and to allow us to provide information that is targeted to your interests.
Following
your registration on the Site, you can review and change your information in
your account area. If you disclose personal information and wish to have it removed, please contact us at the support
contact information posted on the Site.
We also
use Google, as a third party vendor, to serve Bectran
Apps ads on other websites. Google uses what it calls a “DART cookie” to enable
it to serve ads to users based on their visits to participating websites. As a
result of our use of Google as a vendor and the use of DART cookies, the ads
that you will be served on the internet may in some cases be based on your
visit to our Site. You may opt out of the use of the DART cookie by visiting
the Google site here.
Our Disclosure of Your Information
We will
not sell or rent your personally identifiable information to third parties
without your explicit consent. The following describes some of the ways that
your information may be disclosed in the normal scope of business to provide
our services:
Subscribers and Customers, Etc. In the
normal operation of the Site Subscriber information
are disclosed to the applicable
Customers, and Customer information is disclosed to the applicable Subscriber.
In general, information you enter on the Site is available to the other persons
– whether they are Customers, Subscribers, staff members or others – to whom
you give access to your account or to whom you give access to the information
through the normal operation of the Site.
Payment Information. We use credit card and
other payment information (such as PayPal email addresses) you submit to us on
the Site to process payments you make through the Site. We do not store credit
card or other payment method information unless the Subscriber or their
Customers choose to enter credit card information for use in the Bectran Apps recurring profiles module; in all other cases
financial institutions (like PayPal)
have the sole and complete responsibility for the storage of credit card and
payment information.
Anonymized Aggregated Data. We aggregate and anonymize sales information including (but not limited to)
industry type, sales amounts and average sale per customer,
and disclose such information in a non-personally identifiable manner to
Subscribers. However, in these situations, we do not disclose any information
that could be used to identify you personally.
Subsidiaries and Affiliates; Service Providers. We may
from time to time use the services of affiliates, subsidiaries and unrelated
service providers in the operation of the Site, and may disclose personal
information to them in the course of our use of their services. For example, we
may use the services of third-party hosting companies to host the operation of
the Site. This may involve the hosting of data, including personal information,
on servers operated by those hosting companies. We take care to use only
service providers that we believe are reputable and able to live up to our and
your expectations, including about the handling of confidential information.
Legal Requests; Emergencies. We
cooperate with law enforcement inquiries and demands for information that are
made under force of law. Therefore, we may provide personal information to law
enforcement agencies in what we believe to be emergency situations, we may
provide personal information where required by statute, court order, legal
process or lawful authority, and we may provide it to our legal counsel in
connection with the foregoing.
Your Use of Other Persons’ Information
In order
to facilitate the services provided by the Site, the Site allows you in certain
circumstances to give other Users limited access to the personal information of
other persons. For example, if you are a Subscriber, you may use the Site to
give access to a staff member to the personal information of your Customers. By
entering into our Terms of Service, you agree that, with
respect to the personal information of other persons that you collect, use and
disclose on the Site, you have all necessary consents and rights to collect,
use and disclose that information as described in this Privacy Policy from time
to time, and you agree that the indemnity you give to us in the Terms of Service applies to any non-compliance by you with the
foregoing.
Security
Bectran Apps strives to protect your personal
information. For security of transactions, we use the Secure Sockets Layer
(SSL) protocol, which encrypts any information, such as credit card number and
billing information, you send to us electronically. The encryption process
protects your information, by scrambling it before it is sent to us from your
computer. Once Bectran Apps receives your
transmission, we make commercially reasonable efforts to ensure its security on
our system. Unfortunately, no data transmission over the Internet can be
guaranteed to be 100% secure. As a result, while we strive to protect your
personal information, we cannot warrant the security of any information you
transmit to us. More information about security is available on the Site and in
our Terms of Service.
Other Information Collectors
Except as
otherwise expressly included in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you. To the
extent that you disclose your information to other parties through the Site, whether
they are Subscribers or Customers or otherwise, different rules may apply to
their use, collection and disclosure of the personal information you disclose
to them. Since we do not control the information use, collection or disclosure
policies of third parties, you are subject to their privacy policies. We
encourage you to ask questions before you disclose your personal information to
others.
Questions?
It is our
goal to make our privacy practices easy to understand. If you have questions,
concerns or if you would like more detailed information, please email our
privacy officer at privacy[at]bectran.com
