A Completely New Approach
With Bectran, the System does the collection work while the Collector reviews the outcome of the automated tasks performed and adjusts strategies to improve effectiveness. Your company will achieve higher productivity and better job satisfaction with the collection staff.
Every collection task performed on a customer is captured and reported on the customer account. The reports include a clear indication of how much work is done so far, priority of pending tasks and the probability of collecting the debt owed. Amongst other things, the Collector can trigger follow-up strategies to facilitate the collection success and improve his/her Collection Effectiveness.
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